We only collect and process your data if we have either received your consent to process the data or the processing is permitted by law.3.1 Collection of technically necessary data and log files
If you visit our website purely for information purposes, i.e. you do not register or transmit data in any other way (e.g. via a contact form), we record the data that your browser transmits to us. In detail, this is the following data: (examples)
•Date and time of the request
•Content of the request (concrete page)
•Website from which you visit us (referrer URL)
•Browser type and version used
•Operating system and its interface
•Host name of the accessing computer
The collection and processing of this data takes place in order to be able to display the website to you, to ensure and improve stability, as well as for security reasons. The legal basis for this processing is Art. 6 para. 1 f) DSGVO. The collection of this data and the storage of the data in log files is absolutely necessary for the operation of the website. Therefore, there is no possibility for the user to object.
You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. However, this may mean that you cannot use all the functions of our website. You are also free to delete all cookies at any time via your browser settings. In addition to cookies, other technologies (e.g. pixels) are also used in individual cases to collect corresponding information.
\3.2.1 Use of technically necessary cookies
We use technically necessary cookies to make our website more user-friendly and effective. In detail, the following data is stored in the cookies and transmitted to us: (examples)
- Log In Information- Form Data- Order Relevant Data- Search Configurations- Objections and Consents to Information Processing
The legal basis for this data processing is Art. 6 (1) f) DSGVO. The use of these cookies serves to facilitate your use of our website. Some functions of our website also do not work without the use of these cookies and could therefore not be offered. Our legitimate interest in processing the cookies results from the aforementioned purposes. The cookies are deleted after the session ends (e.g. logging out or closing the browser) or after the expiry of a specified duration.3.2.2 Use of technically unnecessary cookies
- Click Flows (this means that we record which of our pages you have viewed)
- Search Terms Entered- Time spent on each web page- A/B Testing: Variant Tests Displayed
The legal basis for this data processing is Art. 6 (1) f) DSGVO. The use of the analysis cookies allows us to optimise our websites and to design them in a more needs-oriented manner. These purposes also justify our legitimate interest in processing this data. The analysis cookies are deleted after the expiry of a specified duration.3.2.3 Use of third-party cookies and other third-party technologies
In addition to our own cookies, we also use third-party cookies and other third-party technologies on our website. Third party cookies are those that are not stored by us, but by third party providers on your computer. You can find more information on the scope and purpose of the data processing, the respective legal basis, the storage period as well as the revocation, objection and removal options of the third party cookies and the other technologies below in the explanation of the individual processes used by us.3.3 Use of technically unnecessary cookies and pixels due to legitimate interests
- Your operating system- The browser you are using and its version- Your screen resolution- Your approximate location- Your IP address (anonymized, the last octet is set to 0)
The information generated by the cookie about your use of our websites will be transmitted to and stored by Microsoft on servers in the United States. Microsoft uses this information to evaluate the use of the websites and to compile reports on website activities. Microsoft processes personal data exclusively within the scope of our instructions on the basis of an order processing contract. The use of Application Insights serves to detect occurring errors and to ensure the operation of the website. Among other things, this allows attacks to be detected and countermeasures to be taken. The legal basis for data processing is Art. 6 (1) f) DSGVO.
For more information from Microsoft on privacy and Azure, visit https://privacy.microsoft.com/de-de/privacystatement.3.4 Use of technically unnecessary cookies and pixels based on consent3.4.1 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by users is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, Google will truncate the user's IP address beforehand within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website.
On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to us as the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The legal basis for this is the declaration of consent given by you when calling up this website in the context of our cookie banner (Art. 6 para. 1 a, 7 DSGVO). You can revoke the consent you have given at any time with effect for the future. Please click this link to revoke your consent and prevent the collection by Google Analytics within this website in the future. In doing so, an opt-out cookie will be placed on your device. Please note that the opt-out cookie only works in the browser in which it was set. Even if you delete your cookies, you must click this link again.
Alternatively, you can prevent the storage of cookies by selecting the appropriate settings on your browser software. Users can also prevent the collection of data generated by the cookie and related to their use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http:
//tools.google.com/dlpage/gaoptout.3.4.2 Google Adwords
As an AdWords customer, we also use Google Conversion Tracking on our website. This is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). As part of this service, Google Adwords sets a cookie on your computer ("conversion cookie") if you have come to our website via a Google ad. These types of cookies lose their validity after 30 days and are not used to identify you personally. If you visit certain pages of ours and if the cookie has not yet expired, it is possible for us and Google to recognize with the help of this cookie that someone clicked on the ad and was thus redirected to our site. Since each AdWords customer receives a different cookie, it is not possible to track the cookie across other AdWords customers' websites. The purpose of the conversion cookie is to use the information collected to create conversion statistics for AdWords customers. As an AdWords customer, we only learn the total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that allows us to personally identify a user.
The legal basis for the processing is the declaration of consent given by you when calling up this website in the context of our cookie banner (Art. 6 para. 1 a, 7 DSGVO). You can revoke your consent at any time with effect for the future. To do so, configure your browser setting according to your wishes and, for example, refuse to accept third-party cookies or all cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the domain "googleadservices.com". Please note that the browser settings you make only ever apply to the browser you are using.3.4.3 DoubleClick by Google
We use the DoubleClick by Google service on our website to present you with advertisements that are relevant to you. DoubleClick by Google is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
When using DoubleClick, a pseudonymous identification number (ID) is assigned to your browser in order to be able to determine that you have visited our site, which ads were displayed in your browser and which ads were called up. The cookies do not contain any information that allows us to identify you directly. The use of DoubleClick cookies only enables Google and its partner websites to serve ads based on previous visits to our website or other websites on the Internet.
The information generated by the cookies is transferred by Google to a server in the USA for analysis and stored there. A transfer of data by Google to third parties only takes place due to legal regulations or in the context of order data processing.
The legal basis for the processing is the declaration of consent given by you when calling up this website in the context of our cookie banner (Art. 6 para. 1 a, 7 DSGVO). You can revoke the consent you have given at any time with effect for the future. Prevent the collection of data generated by the cookies and their transmission to Google by downloading and installing the browser plugin available at https://support.google.com/ads/answer/7395996?hl=de.
The legal basis for the processing is the declaration of consent given by you when calling up this website in the context of our cookie banner (Art. 6 para. 1 a, 7 DSGVO).
The remarketing cookies used have a maximum validity of 60 days after your last visit. Please note that this period starts to run again when you visit our website again.
You can revoke your consent at any time with effect for the future. Such a revocation is possible via the page https://support.google.com/ads/answer/2662922.
Alternatively, you can deactivate the use of third-party cookies by visiting the deactivation page of the Network Advertising Initiative.
google.de/intl/de/policies/privacy..3.5 Creation of a personal customer profile - Only with your consent
By a personal customer profile we mean a database consisting of the following data:
1. Data that is collected when you use our digital offers with regard to your online usage behaviour.
By this we mean data that is collected when you visit our website and our social media presences, when you use one of our apps and when you receive our newsletter or push messages. In detail, this is, for example, information about which pages you view, when and for how long you visit us or use our apps, whether you read our newsletters and which end devices you use for this purpose. You can find out which data is collected in detail and on what legal basis within the scope of the respective digital offer in the data protection information of the respective digital offer.
2. Customer and contract-related data
By this we mean data that we have received from you as part of a pre-contractual or contractual relationship. This includes, for example, your name, contact details, contractual details such as your tariff and your consumption and also technical or construction data if it was collected as part of our (pre-)contractual relationship (e.g. roof area, system performance data).
3. Other information provided
By this we mean all data that you have given us yourself or generated by means of our applications outside of our contractual or pre-contractual relationship. This can be, for example, your expressed interest in one of our products or services, but also, for example, a notice of an upcoming move or other changes to your home, which could have an impact on the optimal tariff for you. Another example is when you use our e-mobility driving simulation to find out whether an e-car could be useful for you.
4. Data that we collect in the context of your communication with us.
We understand this to mean data that we collect in connection with a communication with you in addition to the information provided in terms of content. This concerns in particular our assessment of your satisfaction.
If you have given your consent to the creation of a personal customer profile, this data will be merged and evaluated on a personal basis. The creation of your personal customer profile serves the purpose that we can refer you to content individually tailored to your interests, where we assume that they could be particularly helpful or interesting for you in your situation. It also allows us to provide you with more relevant offers that are more likely to be of interest to you. Furthermore, with the help of the customer profile, we can offer advice that meets your personal needs and give you more transparency around your energy consumption and costs and help you avoid unnecessary consumption.
The legal basis for the data processing is your consent (Art. 6 para. 1 a) DSGVO). The personal customer profile created will be deleted when it is no longer necessary for the purposes for which it was created, but at the latest when you withdraw your consent.
Please note that the granting/non-granting of consent does not affect data processing that is already permitted on the basis of other legal grounds (such as for contractual purposes (Art. 6(1)(b)) or for legitimate interest (Art. 6(1)(f) DSGVO)).3.6 Use of the registration function
Individual offers on our website require registration. The use of these offers is voluntary. The data required for registration are requested in the course of the registration process. These are, for example, your name, your e-mail address, your date of birth and a password of your choice. The provision of this data is required for registration purposes. The data requested during the registration process will be stored by us for the purpose of managing your customer portal access until you delete your account. The legal basis for data processing is Art. 6 (1) b) DSGVO.3.7 Use of a contact form
If you contact us via a form at www.interlir.com this is done in principle with a 128-bit encryption. If you do not use the contact forms of InterLIR GmbH, but use your private mail account, you should note that you must take your own security measures to ensure the confidentiality of your message. Therefore, please use the encrypted forms of InterLIR GmbH . If the form is not encrypted, there is a technical problem and we cannot accept any liability for the security of your data transmission. You can see whether a form is encrypted by the closed "lock" symbol in your browser window. The legal basis for data processing is Art. 6 (1) b), f) or a), depending on the content of your request. We will delete the data that you send us by means of your inquiry after the respective purpose has been achieved. If the transmitted request relates to a contract concluded with us, your request will be deleted as explained in the data protection information of the respective contract.3.8 Contact by telephone
If you contact us by telephone, we will use the data you have provided us with in accordance with the respective purpose for which you have contacted us. The legal basis for data processing is Art. 6 (1) b), f) or a), depending on the content of your inquiry. We will delete the data you provide to us during the telephone call once the respective purpose has been achieved. Should our telephone call be in connection with an existing contract or in connection with a contract enquiry, please also note our data protection information in relation to the respective product.3.9 Communicating with us via Facebook Messenger
We offer our customers and prospective customers the opportunity to communicate with us via Facebook Messenger (a product of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA). Should you choose to use this option, please note the following:
We would like to point out that the chat history cannot be deleted by us or by you. In the event of an exchange of information relevant to the contract, we store this data in our system for verification purposes. The legal basis for the data processing is Art. 6 para. 1 b) DSGVO. For the storage period of the data stored for verification reasons, please refer to the data protection notes of the contract you have concluded with us. However, we would like to point out that we have no influence on the data processing by Facebook. Please note that a Facebook chat can be unencrypted and Facebook therefore has access to the content of our communication. You can tell whether the chat is encrypted by the fact that a lock symbol is displayed in the profile picture within Facebook Messenger. You can find more information on the use of data by Facebook at https://de-de.facebook.com/about/privacy/.3.10 Integration of news feeds
On our website we have integrated so-called news feeds of social networks such as Facebook, Twitter and Google+. When you visit our website, these news feeds are deactivated by default. This means that without activating the news feeds on your part, no data is sent to the respective social networks. To activate the newsfeeds, you must first click on them. The newsfeed will then remain activated until the browser window is closed. As soon as you have activated the respective newsfeed, a direct connection is established with the server of the respective social network, whereby the content of the newsfeed is transmitted to your browser and integrated by it into the displayed website. Through the activation, the information that you have visited our website is transmitted to the operator of the respective social network. If you are logged into the respective social network via your personal user account during your visit to our website, the social network can assign the website visit to your account. This applies regardless of whether you actually use the newsfeed after activation. By interacting with the newsfeed, e.g. by leaving a comment, this corresponding information is transmitted directly to the respective social network and stored there. The legal basis for the data transmission to the respective social network is your consent (Art. 6 para. 1 a) DSGVO), which you give by activating the respective newsfeed. We would like to point out that we have no influence on the scope of the data collected by the social networks by means of the news feeds. The scope and the purposes of data processing pursued by the social networks as well as your rights in this regard and setting options for protecting your privacy can be found in the data protection notices of the respective social networks.3.11 Newsletter
You have the option on our website to subscribe to a newsletter. Should you do so, we will inform you about our offers at regular intervals. To subscribe to the newsletter, you must provide us with a valid e-mail address and register to receive the newsletter. Subsequently, we check your e-mail address to see whether you are actually the owner of this e-mail address or whether you have access to the specified e-mail account (double opt-in procedure).
Furthermore, we use your e-mail address exclusively for sending the newsletter. If you register for our newsletter, we log your IP address, the date and the time of your registration for verification purposes. The data collected when you subscribe to the newsletter will not be merged with other data collected via our website unless you have given us your consent to do so. The legal basis for data processing is your consent to receive the newsletter (Art. 6 (1) a) DSGVO). If you no longer wish to receive the newsletter, you can unsubscribe at any time. To do so, simply click the unsubscribe link at the end of the respective newsletter. By doing so, you revoke your consent to receive the newsletter. The legality of the data processing up to the time of the revocation remains unaffected.
Your data collected in connection with the newsletter will be deleted 3 years after the end of the year in which you unsubscribed.3.12 Comment function, feedback and evaluation
On our website you have the opportunity to give feedback on individual services in the form of a star rating. The option to provide information is purely voluntary and anonymous. Furthermore, when submitting a star rating, you can still write a comment and send it to us. Your rating serves the purpose of improving our services. The legal basis for the aforementioned data processing is Art. 6 (1) f) DSGVO or Art. 6 (1) a) DSGVO. We delete comments received as soon as the purpose ceases to apply, usually after one year.3.13 Processing of your data due to legal requirements
If we are subject to legal obligations that require further processing of your data, we will also process your data for the purposes provided for by law in each case. The legal basis for this data processing is Art. 6 (1) c) DSGVO in conjunction with the standard containing the respective legal obligation.3.14 Processing of your data on the basis of your consent
Data processing also takes place if and insofar as you have consented to data processing in accordance with Art. 6 (1) a DSGVO. The purposes of the data processing result from the respective consent.